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The AI browser extension could boost productivity, but analysts warn security gaps, governance demands, and integration hurdles may slow enterprise adoption.
Incorporating cognitive technologies with business process automation can bring significant gains in efficiency, revenue, and customer satisfaction — if it’s done right. Here’s how companies should approach automation and how workers can keep up.
How to use workforce data as a strategic advantage
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The old-school AI assistants are now evolving into fully fledged AI agents, which can perform more action-oriented tasks than just giving answers, thanks to perception tools, sensors and the use of large language models. Ritu Jyoti, GM and group vice president, AI and data, IDC, joins the show to discuss how AI agents represent the new phase of artificial intelligence for consumers and businesses moving forward.
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