IT Leadership

How to make workers happier with less pay

It turns out that remote work is even more desirable than previously thought, according to new research — and employees will even take a pay cut to avoid the office.

Satya Nadella is running scared. That’s a good thing.

The Microsoft CEO is handing over sales and marketing duties to another exec so Nadella himself can smartly focus on AI and the company’s future.

5 ideas to help bridge the genAI skills gap

As generative AI becomes a core business capability, tech leaders scramble to close the widening gap between needed skills and workforce readiness.

Asimov’s three laws — updated for the genAI age

Deloitte is the latest firm to discover that blindly trusting generative AI is a suicide mission.

Kazakhstan’s Digital Policeman: Pioneering the future of law enforcement

Microsoft revamps top exec roles, cites AI’s ‘tectonic’ impact for reshuffle

The company named Judson Althoff to be CEO of its commercial division to unify teams and boost AI-driven growth.

Employees overtrust humanlike AI, ignoring its flaws

Trust in generative AI is rising largely due to its humanlike responses, even though traditional AI remains more reliable and explainable.

Why Customer Experience (CX) is the key to a well-run organization

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after public speaker. Today he spends his career advising customers and fellow professionals on customer experience. He does this beca

How to prepare for an AI bubble burst

IT leaders need to protect AI investments from a potential bubble burst — without knowing when it will come or what it will look like.

Spotlight report: IT careers in the AI era

AI is not only changing the world at large, it’s radically changing the professional worlds of all IT workers—from developers and SOC analysts, to helpdesk staff, I&O teams, enterprise architects, and CIOs. What new skills and knowled