Memory-Lane Monday: Hard copy

opinion
Aug 5, 20192 mins

It’s a legacy system called a map.

Computerworld  |  Shark Tank
Credit: Computerworld / IDG

New guy on this IT team about a decade ago heads to a site two and a half hours away where he’s urgently needed to diagnose a failed server, reports a pilot fish at HQ.

But he’s back in half an hour with a problem: His satellite navigation system has failed.

“We got a road atlas and printed detailed instructions on how to get to the site and sent him out on his way again,” says fish.

But the guy can’t read maps. “An hour and a half later we got a call from him saying the instructions were no good. We asked him where he was.” They work out that he headed north, exactly opposite of the direction he should have taken, so he’s now four hours away from the site he’s suppose to be heading toward.

“We sent him back home,” says fish. “When he arrives back in the office tomorrow, we’ll be teaching him how to use the antique skill of reading maps — just in case his satellite navigation system fails again.”

To which Sharky can only say, aren’t you over-confident that he’s going to make it home?

The fastest route to the Shark Tank is this one: sharky@computerworld.com. Take it to email me your true tale of IT life. You can also subscribe to the Daily Shark Newsletter.

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Questions that Sharky gets a lot

Q: What's a pilot fish?

A: There are two answers to that question. One is the Mother Nature version: Pilot fish are small fish that swim just ahead of sharks. When the shark changes direction, so do the pilot fish. When you watch underwater video of it, it looks like the idea to change direction occurred simultaneously to shark and pilot fish.

Thing is, sharks go pretty much anywhere they want, eating pretty much whatever they want. They lunge and tear and snatch, but in so doing, leave plenty of smorgasbord for the nimble pilot fish.

The IT version: A pilot fish is someone who swims with the sharks of enterprise IT -- and lives to tell the tale. Just like in nature, a moment's inattention could end the pilot fish's career. That's life at the reef.

Q: Are all the Sharky stories true?

A: Yes, as best we can determine.

Q: Where do the Sharky tales come from?

A: From readers. Sharky just reads and rewrites and basks in the reflected glory of you, our readers. It is as that famous fish-friendly philosopher Spinoza said, "He that can carp in the most eloquent or acute manner at the weakness of the human mind is held by his fellows as almost divine."

Q: Do I have to write my story in Sharky-ese?

A: No. Not at all. Just be sure to give us details. What happened, to whom, what he said, what she said, how it all worked out. If Sharky likes your tale of perfidy, heroism or just plain weirdness at your IT shop, he will supply his particular brand of Shark snark.

Q: I've got a really funny story, but I could get fired if my old trout of a boss found out I told you. How confidential is what I send to Sharky?

A: We don't publish names: yours, your boss's, your trout's, your company's. We try to file off the serial numbers, though there's no absolute guarantee that someone who lived through the incident won't recognize himself. Our aim is to share the outrageous, knee-slapping, milk-squirting-out-your-nose funny tales that abound in the IT world, not to get you fired. That would not be funny.

Q: How do I get each new Shark Tank tale emailed to me?

Easy. Subscribe to the newsletter.

Q: Where are the Sharkives?

Tales of old can be found in Sharky's archive.

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