Sometimes you win one

opinion
Dec 3, 20192 mins

The old run-around pays off.

Computerworld  |  Shark Tank
Credit: Computerworld / IDG

This big bank has its DR/BCP systems located across the river, and it decides to move the IT portion from one city to another several miles away, says pilot fish. The vendor in charge of this move says it’s going to take a few months to get the new comms lines up, and then it will order a new set of servers for the new site, and then it will set them up — all of which will take a few more months.

Once the lines are in, fish has friendly chat with a systems engineer at the vendor, a take-charge type of guy. They conspire to meet at the old site, where they disconnect servers and cart them down to the engineer’s own car. Once it’s loaded to the ceiling, they head off to the new site. There, they cart it all up to the new DR cage and hook it all up to the new lines. The engineer logs in, makes IP address adjustments, and soon the bank has one of its two backup systems up and running in the new location.

Within a few more days, they repeat, and now both are up and running — months ahead of the vendor’s schedule.

This is where Shark Tank fans expect the other shoe to drop: Corporate chains of command have been ignored, heads will roll, that sort of thing. And maybe that would have happened, but a few days later, there’s a failure in one of the bank’s primary systems. And no one particularly noticed, because the new setup had a working hot backup for the primary systems.

Notes fish, the equipment in the old DR site had never been fully hooked up and tested, so it was the first time in a long time that they had a working hot backup.

Says fish: “It didn’t just feel good that we had this done just in time to prevent an outage. It was a real victory for the two of us over the bureaucracy!”

Sharky wants to load his car to the ceiling with your true tales of IT life. Send them to me at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

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Questions that Sharky gets a lot

Q: What's a pilot fish?

A: There are two answers to that question. One is the Mother Nature version: Pilot fish are small fish that swim just ahead of sharks. When the shark changes direction, so do the pilot fish. When you watch underwater video of it, it looks like the idea to change direction occurred simultaneously to shark and pilot fish.

Thing is, sharks go pretty much anywhere they want, eating pretty much whatever they want. They lunge and tear and snatch, but in so doing, leave plenty of smorgasbord for the nimble pilot fish.

The IT version: A pilot fish is someone who swims with the sharks of enterprise IT -- and lives to tell the tale. Just like in nature, a moment's inattention could end the pilot fish's career. That's life at the reef.

Q: Are all the Sharky stories true?

A: Yes, as best we can determine.

Q: Where do the Sharky tales come from?

A: From readers. Sharky just reads and rewrites and basks in the reflected glory of you, our readers. It is as that famous fish-friendly philosopher Spinoza said, "He that can carp in the most eloquent or acute manner at the weakness of the human mind is held by his fellows as almost divine."

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A: No. Not at all. Just be sure to give us details. What happened, to whom, what he said, what she said, how it all worked out. If Sharky likes your tale of perfidy, heroism or just plain weirdness at your IT shop, he will supply his particular brand of Shark snark.

Q: I've got a really funny story, but I could get fired if my old trout of a boss found out I told you. How confidential is what I send to Sharky?

A: We don't publish names: yours, your boss's, your trout's, your company's. We try to file off the serial numbers, though there's no absolute guarantee that someone who lived through the incident won't recognize himself. Our aim is to share the outrageous, knee-slapping, milk-squirting-out-your-nose funny tales that abound in the IT world, not to get you fired. That would not be funny.

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Q: Where are the Sharkives?

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